Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how Craftedlightur collects, uses, and protects your personal information when you visit our website or interact with our services. This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information when you submit forms
• Email address for communication purposes
• Messages and inquiries you send to us
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our products and services
• Improve our website and services
• Comply with legal obligations

We will not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as required by law.

Consent

By providing your personal information to us, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us using the information provided below. Please note that withdrawing consent may limit our ability to provide you with certain services.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• When required by law or legal process
• To protect our rights, property, or safety, or that of others
• With service providers who assist us in operating our website and conducting our business, provided they agree to maintain the confidentiality of your information

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access your personal information and be informed of its use and disclosure
• Request correction of inaccurate, incomplete, or outdated personal information
• Withdraw consent for the collection, use, or disclosure of your personal information (subject to legal or contractual restrictions)
• Challenge our compliance with PIPEDA and file a complaint with the Privacy Commissioner of Canada if you have concerns about how we handle your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies. For more information about how we use cookies, please see our Cookies Policy.

Third-Party Services

We may use third-party services that collect, monitor, and analyze information to help us improve our website and services. These third parties have their own privacy policies.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us at contact@craftedlightur.world or visit our contact page.

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you are not satisfied with how we have addressed your privacy concerns. You can contact them at: